Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently at check lanes.
- Understand and operate the Point of Sale (POS) system, handling various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
- Adhere to company limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow established policies for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Comply with all food safety regulations and guidelines.
- Reinforce safety programs, follow safety procedures, and report unsafe conditions or incidents.
- Inspect equipment regularly and notify management of repairs needed.
- Create a welcoming environment for customers by answering questions about products throughout the store.
- Follow all applicable laws and company guidelines.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflicts in a reasonable, non-confrontational manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we pride ourselves on diverse teams passionate about food and people, committed to creating positive experiences for customers and communities. We value caring, purpose, and growth, offering opportunities for part-time work or a new career path.
Apply today to join our Fred Meyer family!
The Kroger family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.
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