CPS Family Based Safety Services Worker

Job Title

CPS Family Based Safety Services Worker (CPS FBSS Spec I) – Department of Family & Protective Services, Region 3W CPS Director Delivery – FBSS

The Texas Department of Family and Protective Services (DFPS) is a qualifying organization for the Public Service Loan Forgiveness Program. Employees receive excellent health benefits, special discounts through the Discount Purchase Program, longevity pay, generous paid leave, access to the Wellness Program, lifetime retirement annuity, and participation in the Texas Saver 401(k) and 457 retirement plans under the Employees Retirement System of Texas.

• Posting Number: 10639
• Closing Date: 02/25/2026
• Posting Audience:
  Internal and External
• Occupational Category:
  Protective Services
• Salary Group: TEXAS-B-17
• Salary Range: $3,816.65 - $5,372.41 per month
• Pay Frequency:
  Monthly
• Shift: Day (additional shift:
  Days (First))
• Telework:
  No
• Travel:
  Up to 75%
• Employment Type:
  
  Regular, Full Time, Nonexempt
• Location:
  
  5117 WATAUGA RD, WATAUGA, TX (Other locations: Watauga; Fort Worth)

After a family has been investigated, a Family Based Safety Services (FBSS) worker helps them make changes to protect their children from abuse and neglect and keep them safe s involves coordinating services offered by the agency, the family’s community, and extended family.

Newly hired employees holding a Master’s Degree in Social Work may qualify for an increased starting salary.

• Responds quickly in crisis situations.
• Provides time‑limited in‑home services tailored to families’ needs by identifying insufficient protective capacities, developing treatment plans, and utilizing necessary resources to minimize risk and ensure child safety.
• Assesses child safety and takes appropriate action to protect the child, including removal if necessary.
• Interacts objectively with caretakers who have abused or neglected children.
• Discusses family issues related to income, money management, and personal relationships that families consider personal and private.
• Manages encounters with family members who are angry and/or scared.
• Identifies resources and community support available to the family.
• Assists parents in recognizing behaviors that lead to child abuse or neglect and empowers them to make necessary behavioral changes.
• Determines actions to remove or reduce an immediate threat, including working with families to identify safe family members, testifying in court for emergency protective services, placing children in substitute care, and referring families for crisis intervention therapy or other community resources.
• Gathers family and kinship information to support placement decisions when the child is placed in DFPS custody.
• Documents all relevant information and completes required forms accurately and timely.
• Works flexible hours beyond 8 a.m.–5 p.m., Monday–Friday.
• Maintains a balance of objectivity and empathic understanding when engaging families in stressful or crisis situations.
• Builds and maintains effective working relationships with law enforcement, judiciary, legal resources, medical professionals, and community resources.
• Attends and participates in trainings, meetings, and staffings.
• Performs other duties as assigned to maintain unit operations.
• Promotes and demonstrates respect for cultural diversity and competency among coworkers and all contacts.
• Attends work regularly in accordance with agency leave policy.

• Knowledge of child development and family dynamics.
• Effective verbal and written communication skills.
• Skill in establishing and maintaining effective working relationships.
• Problem‑solving techniques.
• Ability to operate a personal computer.
• Ability to travel and attend visits or appointments after 5 p.m.
• Ability to be on call on a rotating basis and work irregular hours.
• Capability to work in emotion‑filled environments, including home visits in isolated or high‑crime areas, and exposure to substandard living conditions.

This position requires the applicant to have a reliable personal motor vehicle with a current, valid Texas driver’s license and an acceptable…