General Interest
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Clerical
- Posted 23-Jan-2026 (EST)
- Waterbury, CT, USA
- Hourly
- Full Time
- Medical, Dental, Vision, STD/LTD, 401(k) + Company Match
Are you a level-headed individual who excels under pressure? Do you have outstanding communication skills and a genuine desire to assist people in critical moments? If this sounds like you, consider joining our lifesaving team as a Public Safety Telecommunicator!
About what we do:
At Northwest Public Safety, we pride ourselves on being a state-of-the-art 9-1-1 emergency response center, dedicated to providing immediate help to those in need. Our team of committed professionals works around the clock to ensure the safety and well-being of our communi ties .
Since 1975, Northwest has built upon our core values of professionalism, teamwork, integrity, reliability, respect, and accountability to provide 9-1-1 communications and Dispatch services to multiple municipalities throughout CT. We are the Primary 9-1-1 answering point for nine (9) cities/towns, and we currently provide Public Safety Dispatch services to thirteen (13) EMS Agencies, eleven (11) Fire Departments, one (1) Regional ALS Fly Car System, and two (2) Law Enforcement Agencies.
We also coordinate Ambulance-to-Hospital communications (CMED) to twenty-eight (28) cities and towns and six (6) area Hospitals.
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