Healthcare Technician, Mental Health

The purpose of the Technician position is direct care of clients and to coordinate and manage daily safety and security of client direct care services; provide programmatic information to internal and external customers.

• Daily supervision of clients to include head counts; facility tours; supervision of meals and ensuring client participation.
• Daily facility reviews to include: facility/grounds maintenance reviews; adherence of building cleanliness policies; perform fire and disaster drills and facility/grounds safety reviews.
• Coordination of all new admissions to include: urine collection and distribution of bed linen and toiletries as well as introduction to program rules and expectations.
• Provide accurate, detailed documented shift reports regarding client status and program issues to ensure communication between shifts.
• Answering phone calls and disseminating appropriate information to all parties.
• Assist in providing weekly programing through group sessions.
• Understanding of all applicable contractual agreements including the DOC Residential Providers Manual, CSSD and DMHAS agreements as required by program.
• Supervision and timeliness of submission of incident reports.
• Aid in transportation of clients to community appointments.
• Participate in house and staff meetings.
• Monitoring submission of urine drug screens by same sex clients
• Administering of all client breathalyzers.
• Complete all mandatory internal and external trainings within required time limits
• Adhere to state and federal regulations and standards of accreditation, facility licensure and funding sources, DSS and ASAM guidelines.
• Contribute to meeting or exceeding agency outcomes and performance measures
• May perform other duties assigned by supervisor.

• Knowledge of:
  Electronic Healthcare Record systems, general office software, particularly Microsoft Office Suite
• Ability to:
• Interact effectively with a diverse group of clients with co-occurring disorders.
• Analyze and solve problems effectively and efficiently.
• Communicate effectively both verbally and in writing.
• Manage priorities to meet deadlines and demonstrate multi-tasking skills.
• Work and make decisions independently.
• Assimilate to new information and technology.

• High School degree or equivalent required
• Associate's Degree a plus
• 1 year related experience within the mental health and/or substance use disorder field and/or criminal justice environment

• Must be ethical, self-motivated, dependable/reliable and detailed oriented.
• Must be able to interface easily with clients, staff, and other management.
• Must be able to meet routine office physical demands including climbing stairs, carrying up to 20 pound objects and possessing the dexterity and vision to operate office computers and equipment.
• Must possess a valid driver's license.
• Must successfully complete the introductory probationary employment period.

This job description covers the most significant duties but does not exclude other assignments or related duties.