Referral Coordinator - Waterbury, MA

Join Novella Infusion:
Where Innovation Meets Compassion in Patient Care

At Novella Infusion, we pride ourselves on providing top‑notch, personalized infusion services in a welcoming and professional environment. Our newly opened centers are designed with both patients and staff in mind, offering a comfortable, modern space to deliver cutting‑edge treatments.

With a strong commitment to innovation and excellence, we collaborate closely with local providers to ensure the best outcomes for our patients. Join us and become part of a team that's redefining infusion care.

Location: Waterbury, CT
Schedule: Mon – Fri 8:00 AM – 4:30 PM
Pay: $22 – $25/hr

• Lab Work: Prepare and process lab samples, ensuring proper labeling and documentation.
• Referrals: Manage patient referrals to specialists, coordinate follow‑ups, and keep patients informed.
• Inventory Management: Monitor medical and office supplies, place orders, and ensure proper storage.
• Patient Interaction: Greet and assist patients during check‑in and check‑out, verify insurance, and collect payments.
• EMR Maintenance: Accurately document findings, appointments, and updates in the electronic medical record system.
• Administrative Support: Answer phone calls, respond to inquiries, and relay messages to appropriate personnel.

• Organized Multitasker: Handle various tasks efficiently while maintaining attention to detail.
• Customer Service Focused: Provide friendly, compassionate care to patients.
• Tech‑Savvy: Proficient in EMR systems and other office software.
• Strong Communicator: Excellent interpersonal and verbal skills to work effectively with patients and other team members.

• High school diploma or equivalent; certification in medical assisting or healthcare administration is a plus.
• Previous experience in a healthcare administrative or medical assistant role preferred.
• Familiarity with medical terminology and basic healthcare procedures.
• Ability to thrive in a fast‑paced environment while maintaining professionalism.
• Reliable transportation.
• Great with software programs like MS Office.

• Be part of a supportive, close‑knit team in a growing company.
• Enjoy a consistent, full‑time schedule with the opportunity to make a meaningful impact on patients’ lives.
• Work in a modern facility with cutting‑edge healthcare practices.
• PTO, Medical, Dental, Vision, and 401k.

If you’re ready to build a rewarding career in healthcare, we’d love to hear from you! Join Novella Infusion and help us deliver exceptional patient care every day. Apply today!