Patient Access Representative

Patient Access Representative - 40hr days

Join to apply for the Patient Access Representative - 40hr days role at Trinity Health Of New England

Location:

Waterbury, CT

Shift: Day shift, 8:00 A – 4:30 P. Will work any 8‑hour shift between 5 A and 5 P. Must be available for any 8‑hour shift during that window.

Full time, 40 hours/week. Every other Saturday 7:00 A – 11:00 A (Differentials apply).

The Patient Access Representative is responsible for pre‑registration, registration, and admission functions in Central Registration at Saint Mary's Hospital.

• Perform complete and accurate pre‑registrations, registration, and admission functions.
• Verify insurance requirements, obtain and understand insurance benefits.
• Secure signatures and all other key information needed to complete billing and collection functions.
• Collect or arrange for co‑insurance and/or other deposit payment amounts.
• Refer self‑pay patients to financial counselors and answer patient questions.
• Complete enrollment and eligibility portion of all hospital and physician billing setups.
• Ensure patient compliance with all central registration and admission documentation.
• Collaborate with other departments, including Payment & Compliance, to maintain accurate records.

• High school diploma or equivalent; college education preferred.
• Medical terminology skills.
• Experience in medical office, hospital/physician billing, or patient registration preferred.
• Bi‑lingual (English/Spanish) preferred.
• Must be attentive to detail and capable of handling confidential information securely.

• Full time 40 hrs/week on days – must be available for any 8‑hour shift between 5 A and 5 P.
• Every other Saturday 7 A‑11 A – Differentials apply.
• Orientation/training: day shift 8 A‑4:30 P, Mon‑Fri for 2‑3 weeks. May require time in Springfield at Mercy Medical Center depending on proximity.
• 3rd week required for new hires with less than 1 year experience in patient registration.
• Great benefits and health insurance – starting day 1.

Saint Mary’s Hospital is a Catholic, not‑for‑profit, community teaching hospital that has served patients in Waterbury, CT, and surrounding communities since 1909. It is known for its warmth, attentiveness, cleanliness, and a family‑like experience for patients and families.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Entry level

Full time

Health Care Provider

Hospitals and Health Care