Home Care Human Resource Coordinator

Benefits

• Bonus based on performance
• Paid time off

The Home Care Human Resources Coordinator supports all HR functions that strengthen caregiver recruitment, onboarding, compliance, and retention. The ideal candidate is highly organized, customer-service oriented, and comfortable working in a fast-paced home care environment. This position plays a key role in ensuring a positive caregiver experience and maintaining full regulatory compliance.

• Post job ads, review applications, and conduct phone screenings.
• Schedule interviews and support the hiring process for PCA/HHA/CNA/Companion staff.
• Conduct reference checks and assist with background screening.
• Maintain applicant tracking logs and follow up with candidates promptly.

• Prepare new hire paperwork and ensure all required documents are collected.
• Coordinate new hire orientation and required trainings (e.g., PCA training, abuse/neglect, HIPAA).
• Set up new employees in payroll systems, EVV platforms, and internal databases.
• Verify eligibility to work, background checks, and state‑required screenings.

• Maintain complete, audit‑ready employee files (digital and physical).
• Track and update expirations for certifications, trainings, and background checks.
• Assist with internal audits and ensure compliance with DSS, DPH, and agency policies.

• Serve as the primary point of contact for caregivers, providing friendly and supportive customer service.
• Help caregivers with questions about onboarding, payroll, policies, and employment status.
• Support conflict resolution and escalate issues to leadership as appropriate.
• Foster a positive, supportive, and professional work environment.

• Process timesheets and assist management with payroll.
• Update HR databases, spreadsheets, and EVV entries.
• Prepare weekly HR and recruitment reports.

• Collaborate with scheduling, intake, and leadership on staffing needs.
• Assist with special projects related to compliance, quality improvement, or caregiver engagement.
• Participate in staff meetings and contribute to agency growth.

• Prior HR, administrative, or recruiting experience (home care or healthcare preferred).
• Excellent customer service skills with a strong ability to communicate clearly and professionally.
• Highly organized with strong attention to detail and the ability to multitask.
• Proficient in Google Workspace; experience with payroll or EVV systems (e.g., Sandata) is a plus.

Bilingual Spanish preferred (ability to communicate with caregivers and families is highly valued).