Manager, Linux & Unix Infrastructure Services

What success looks like in this role:
Position Summary

We are seeking an experienced Manager, Linux & Unix Infrastructure Services to lead the delivery, operational excellence, and modernization of enterprise Linux, Unix, and middleware platforms supporting mission-critical business applications. This role is responsible for managing a team of infrastructure engineers and administrators delivering services across KVM virtualization, IBM AIX, Red Hat Enterprise Linux (RHEL), Oracle Linux, Tandem systems, IBM MQ, BIND DNS, and middleware technologies
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The successful candidate will provide technical leadership, resource management, service delivery oversight, and strategic direction while ensuring platform stability, security, performance, and compliance with client and organizational objectives.

• Lead the delivery and support of Linux, Unix, middleware, messaging, DNS, and Tandem infrastructure services.
• Ensure operational excellence through established SLAs, KPIs, incident management, problem management, and change management processes.
• Oversee 24x7 support activities and ensure rapid restoration of critical services during outages.
• Drive continuous service improvement initiatives to improve availability, performance, and operational efficiency.
• Manage infrastructure risks, technical debt, and platform lifecycle planning.

• Manage and mentor a multidisciplinary team supporting Linux, Unix, middleware, DNS, messaging, and Tandem technologies.
• Establish performance objectives, development plans, and succession planning for technical resources.
• Coordinate workload prioritization, staffing requirements, and resource allocation across projects and operational activities.
• Foster a culture of accountability, collaboration, technical excellence, and customer focus.

• Provide leadership for environments utilizing:
  • Red Hat Enterprise Linux (RHEL)
  • Oracle Linux
  • IBM AIX
  • KVM Virtualization
  • Tandem / HPE Non Stop Platforms
  • IBM MQ Messaging Services
  • Linux BIND DNS Services
  • Middleware platforms including Web Sphere, Web Logic, JBoss, Apache Tomcat, and related technologies
• Ensure platform security, patching, vulnerability remediation, and compliance activities are completed within defined timelines.
• Oversee capacity planning, performance management, backup, recovery, and disaster recovery readiness.

• Lead infrastructure deployments, migrations, upgrades, and modernization initiatives.
• Drive automation efforts utilizing scripting and infrastructure management tools.
• Partner with application, security, network, cloud, and architecture teams to implement new solutions.
• Support data center, cloud, virtualization, and platform transformation programs.
• Provide technical leadership during audits, infrastructure assessments, and client reviews.

• Serve as the primary escalation point for infrastructure services under management.
• Communicate service health, risk posture, project status, and operational metrics to leadership and clients.
• Develop and present executive-level status reports, service reviews, and operational roadmaps.
• Support business growth initiatives, solution development, and infrastructure planning discussions.

• Achievement of SLA and service availability targets.
• Reduction in operational risk and technical debt.
• Successful delivery of infrastructure projects and modernization initiatives.
• Improved platform reliability, security compliance, and operational efficiency.
• High levels of client satisfaction and team engagement.

This role is ideal for a hands-on infrastructure leader who can balance operational management,…