Sales Operations Manager

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AMETEK Haydon Kerk Pittman is seeking a Sales Operations Manager to support the systems, processes, analytics, and reporting that enable the commercial team to operate effectively. This role will serve as the business unit’s primary Salesforce expert, support sales reporting and dashboarding, lead commercial inputs into the SIOP process, support quarterly business reviews, assist with pricing analysis, and help drive adoption of SAP Cloud Commerce.

The ideal candidate is analytical, process-oriented, highly comfortable with commercial systems, and able to work cross-functionally with Sales, Customer Service, Finance, Operations, IT, and business leadership. This role is not a product management position; the focus is on sales process execution, data quality, reporting, and commercial operating discipline.

• Serve as the primary Salesforce subject matter expert for the business unit.
• Support day-to-day Salesforce usage across the sales organization, including accounts, contacts, opportunities, pipeline, forecasts, activities, and reporting.
• Develop and deliver Salesforce training for new and existing users.
• Improve Salesforce data quality, adoption, and consistency across the sales team.
• Build and maintain Salesforce reports and dashboards to support sales leadership and business reviews.
• Partner with Corporate Salesforce and IT teams on system improvements, issue resolution, and best-practice deployment.

• Develop, maintain, and improve sales reporting using Salesforce, Power BI, IDM, SAP, and other available tools.
• Provide regular reporting on bookings, sales, backlog, pipeline, forecast, customer performance, quote activity, and sales KPIs.
• Analyze sales trends by customer, region, salesperson, product family, and channel.
• Identify data gaps, reporting inconsistencies, and opportunities to improve commercial visibility.
• Prepare recurring sales dashboards and leadership reporting packages.
• Lead preparation of the commercial inputs for the SIOP process.
• Coordinate with Sales, Operations, Finance, and Customer Service to support demand review preparation.
• Analyze bookings trends, backlog, pipeline, forecast changes, and customer demand signals.
• Help identify risks and opportunities in the sales forecast.
• Track follow-up actions from SIOP meetings and ensure commercial inputs are updated on a regular cadence.

• Lead preparation of quarterly business review materials for the commercial organization.
• Support monthly and quarterly sales reviews with data, dashboards, analysis, and follow-up tracking.
• Maintain a consistent cadence for pipeline reviews, forecast reviews, and sales performance reporting.
• Ensure sales leadership has clear visibility to performance versus targets, risks, opportunities, and required actions.
• Support the rollout and adoption of SAP Cloud Commerce for selected customers and distributors.
• Coordinate with Sales, Customer Service, IT, Corporate eCommerce teams, and distributors to support onboarding and issue resolution.
• Assist with user testing, process documentation, training, and adoption tracking.
• Monitor portal usage, order activity, customer/distributor feedback, and open issues.
• Identify process improvements to increase efficiency and improve the customer ordering experience.

• Support pricing analysis across customers, products, regions, and sales channels.
• Analyze price realization, discounting, margin performance, and customer-level pricing trends.
• Provide data and analysis to support annual price actions, targeted repricing, surcharge roll-ins, and margin improvement initiatives.
• Partner with Sales and Finance to identify low-margin or inconsistent pricing situations.
• Maintain pricing reports and support leadership review of pricing opportunities.

• Help maintain accurate account, customer, territory, product family, and sales assignment data across commercial systems.
• Support cleanup of duplicate, outdated, or incomplete records.
• Ensure key commercial fields are maintained consistently to enable reliable reporting.
• Partner with Sales, Customer Service, Finance, and IT to resolve data quality issues.

• Bachelor’s degree required; degree in Business, Finance, Analytics, Marketing, Engineering, or related field preferred.
• 5+ years of experience in sales operations, commercial…