Case Manager

Case Manager at Connecticut Renaissance

This role provides educational and vocational assistance to clients in Connecticut Renaissance's DOC funded programs and serves as a liaison between clients and employers.

• Facilitate a weekly LAI – Life After Incarceration group for all clients.
• Facilitate a weekly employment readiness class for unemployed and under‑employed clients, including mock interviews and interview basics.
• Ensure all clients have updated resumes and provide referrals to outside resources for training, education, and employment.
• Initiate contact with prospective employers or agencies to establish employment leads.
• Transport clients to job interviews, job fairs, and other employment‑related activities.
• Conduct weekly employment verification phone calls per DOC contractual requirements, using the Program Director’s approved templates.
• Complete weekly employment progress reports for unemployed/under‑employed clients.
• Prepare a comprehensive monthly report (by the 5th of the month) detailing client employment status, group attendance, hires, pay rates, resume completions, and interview transports.
• Perform other duties as assigned, including Counselor on Duty coverage.

• Proficiency with Electronic Health Record systems.
• Understanding of HIPAA regulations and related laws.
• Strong general office software skills, particularly Microsoft Office Suite.
• Effective client and coworker interaction.
• Analytical and problem‑solving skills.
• Clear verbal and written communication.
• Ability to manage priorities, meet deadlines, and multitask.

• Associate’s Degree in Human Services, Criminal Justice, Business Administration, or a related field;
  Bachelor’s degree preferred.
• Experience conducting effective meetings and presentations with business community members.
• Experience in job development/placement in private or public settings.
• Experience working in a residential setting.

• Ethical, self‑motivated, dependable, and reliable.
• Ability to interface effectively with clients, staff, senior management, referral organizations, and potential employers.
• Physical ability to perform routine office tasks, including climbing stairs and carrying objects up to 20 pounds.
• Valid driver’s license.

This job description covers the most significant duties but does not exclude other assignments or related duties.