Administrative Services Coordinator II

Final date to receive applications Date: 10/21/2026

Schedule Type:
Full Time

Position Type:
Permanent

Minimum Salary: $26.50

Maximum Salary: $41.37

Location:

Waterbury, VT, US

The Administrative Services & Operations Team at DVHA is currently seeking an experienced dynamic administrative professional to join our team. Have the work/life balance you need with a Monday-Friday schedule and a supportive work environment. 12 paid state holidays, in addition to a robust benefits package.

The primary function of the Administrative Services Coordinator II role is to work within a team of administrative professionals to provide executive level customer service support for the department. This requires a high degree of confidentiality and the ability to work well under pressure with various competing priorities. The ideal candidate will have strong communication, organization, and attention to detail.

• Onboarding/Offboarding staff.
• Workstation Set Up and maintain equipment.
• Technology Support:
  Configuring VOIP phones, fax services and soft clients.
• Badge and Cellphone Management
• Copier Management
• Maintaining key documents for the department such as tracking sheets, floor plans and organization charts.
• Distributing communications involving onboarding, offboarding announcements,
• Processing mail
• Answering main phone line and transferring calls to appropriate contacts
• Entering help-desk tickets and user account requests
• TEMP Invoice Review and Tracking
• LINC Coordinator

• Excellent communication skills utilizing diverse modes of communication that convey clear and concise understanding to various audiences
• Ability to hold self and others accountable to meet commitments and shared goals
• Strong customer focus through building relationships and providing customer-centric solutions
• Subject matter expert in MS office, particularly Teams, One Drive, Excel, Visio and Share Point
• Strong attention to detail.

The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission:
Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values:
Transparency, Integrity and Service.

As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies. We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

This is a hybrid position with weekly in office presence required.

This position,
Administrative Services Coordinator II (Job Requisition #55864), is open to all State employees and external applicants. The contact email for more information is Kelly.

Provost. Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS:
Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Work is performed in a standard office setting.

High School diploma or equivalent AND three (3) years or more of experience providing administrative-level support to a business or organization.

OR

One year of full-time college level study in accounting, business or public administration, office administration or a related field AND two (2) years or…