Retail Sales – Part Time

As a Customer Service Associate, you combine top‑notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges.

Customer Service Associates are the first point of contact, welcoming customers and ensuring they find the right products and services for their home improvement needs. Your friendly and professional service helps create a positive shopping experience.

• Competitive pay and flexible schedules
• Top‑tier health insurance options
• Lowe’s tuition assistance program
• Company‑matching 401(k) and optional Employee Stock Purchase Program
• 10% Associate Discount
• Track to the Trades program

You will welcome customers, help them locate and select products, occasionally load merchandise, and ensure all customer needs are met. Your daily responsibilities may vary by department (Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services).

• Welcome customers, answer questions, and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by observing shelf capacity and replenishing supplies.
• Process orders and deliveries accurately.
• Cross‑train in other areas to deliver comprehensive service.
• Prepare items in your department (e.g., tinting paint, cutting pipe, bundling wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing, and basic arithmetic skills.
• Ability to stand, sit, and perform job activities for prolonged periods.
• Ability to lift at least 25 lbs unassisted, or more with accommodation.

• 6 months of retail or customer service experience.
• Bi‑lingual skills.
• Certification in a trade related to a department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials).

No regular travel; occasional travel may be required for meetings, training, or to support neighboring stores.

Environmental factors vary by location. Work may occur indoors or outdoors, in extreme heat or cold, wet, damp, humid, windy, or drafty conditions. Noise levels may be constant or intermittent. Lifting guidelines limit single lifts to 75 lbs; team lifts used for heavier loads. Powered equipment is used with proper training.

Lowe’s Companies, Inc. is a Fortune® 100 home improvement company serving approximately 16 million customers weekly, with total fiscal year 2024 sales of more than $83 billion. Lowe’s employs around 300,000 associates and operates over 1,700 stores, 530 branches, and 130 distribution centers.

Lowe’s is an equal‑opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected by law.

• Entry level

• Part‑time

• General Business and Customer Service

• Retail

Starting rate of pay may vary based on factors including position offered, location, education, training, and/or experience. For more information about our benefit programs and eligibility, visit