Program Manager - Community Day Services

Program Manager - Community Day Services

Join to apply for the Program Manager - Community Day Services role at HSS - Human Support Services
.

At Human Support Services (HSS), we are dedicated to enhancing the well‑being of individuals in Monroe County, Illinois. Since our inception in 1973, we have been committed to providing compassionate, accessible, and effective support to those facing mental health challenges, developmental disabilities, and substance use concerns.

Our Mission – “Helping all people live their best lives.” Every day, the staff, leadership and board of Human Support Services work to achieve our mission by addressing the health and welfare of each individual who comes through our doors.

Vision – “We envision a community in which all abilities are embraced and everyone is encouraged to pursue their greatest potential.”

• Generous Paid Time Off
• Paid training
• Health Insurance
• Dental and Vision
• Life Insurance
• 401(K) with company contribution 4%
• Tuition reimbursement
• Employee Referral Bonus

We are looking for a Community Day Services Manager who will work alongside the Community Day Services Staff in providing an enriching, engaging, and safe environment for adults with Intellectual and Developmental Disabilities who participate in the HSS Community Day Services Program.

• Meet with the Vice President of I/DD Services monthly for administrative planning.
• Orientate assigned new clients to the services and procedures of the CDS Program, documenting all such orientation.
• Serve as liaison with residential staff.
• Develop implementation strategies, including assessments, planning, coordination, and facilitate the planning meeting in collaboration with the QIDP’s.
• Participate in staffings / person‑centered planning for all assigned clients.
• Make referrals on behalf of assigned clients to appropriate resources.
• Advocate for clients with other community resources, emphasizing supports aligned with clients’ strengths, talents, and interests.
• Spend a significant portion of time working with clients and direct care staff, demonstrating goal/outcome implementation and gathering input to develop future client goals/outcomes.
• Write monthly progress notes on goals/outcomes for assigned clients.
• Serve as head coach for all Special Olympics activities for the CDS Program. Attend all coaching meetings and events.
• Perform routine office and CDS activities, including driving, lifting 50 pounds, answering phones, and operating computers.
• Participate in person‑centered planning facilitation training on a regular basis.
• Hire, supervise, orientate, evaluate, and discipline community day staff. Perform 3‑month and initial evaluations, and subsequent annual evaluations. Supervise Human Service interns/students, etc.
• Coordinate staff meetings and attend other meetings such as Clinicals, Safety Committee, Managers Meeting, Human Rights, and All Staff.

• Knowledge, skills, and mental development equal to interacting with staff and clients to carry out CDS needs.
• Understanding of the human services needs of clients.
• Experience and working knowledge of person‑centered planning.
• High school diploma.
• Two years of experience serving individuals with developmental disabilities / mental illness.
• Computer proficiency.
• Demonstrated ability to work with others in a variety of professional relationships.

Must have a proper license at all times and ability to operate agency vehicles. Must have normal or corrective appliances that enable normal hearing and eyesight, and clarity of speech in order to be understood. Able to lift at least 50 pounds, climb at least two flights of stairs, handle client’s bodily excrements with proper protection, and be emotionally stable enough to react appropriately to a client in crisis.

Mid‑Senior level

Full‑time

Project Management and Information Technology;
Civic and Social Organization