Case Manager

Case Manager at HSS - Human Support Services

Human Support Services (HSS) is a private, non‑profit community resource agency founded in 1973 that provides confidential, COA‑accredited services. The Mission and Vision of HSS is to help all people live their best lives and to build a community where all abilities are embraced and everyone is encouraged to pursue their greatest potential.

We are seeking a full‑time Case Manager to join our premier team of mental health professionals. The position supports clients at our supported residential housing program in Monroe County, IL, delivering comprehensive case management, advocacy, and therapeutic services.

• Provide case management and advocacy for clients.
• Refer and link clients to community support services.
• Conduct community education and outreach.
• Engage clients using community and resource knowledge.
• Document clinical services and maintain accurate records.
• Meet agency standards for billable services.
• Utilize a variety of therapeutic interventions to address clinical needs.
• Complete required data entry and paperwork in accordance with program and agency policies and procedures, including opening requirements, assessments, treatment/recovery plans, progress notes, treatment authorizations, and authorization of medical necessity.

• Flexible work schedule; no weekend work except on‑call weekend rotation once every 3 months.
• Access to fleet of company cars.
• Paid on‑call crisis rotation.
• Eligibility for state‑funded Community Behavioral Health Care/Human Services loan forgiveness and repayment programs.
• Starting wage: $21.50 an hour.
• Generous paid time off (over 4 weeks PTO).
• Paid training.
• Health insurance; dental and vision benefits.
• 100% paid life insurance.
• 401(k) with a 4% company match.
• Tuition reimbursement.
• Employee referral bonus.

• Bachelor’s degree in a Human Services field (Psychology, Social Work, Counseling, etc.).
• Preferred:
  One year of relevant case‑management experience.
• Ability to work in a multidisciplinary team environment.
• Self‑starter with strong time‑management skills.
• Valid driver’s license and insurance coverage for auto.

• Seniority level:
  Entry level.
• Employment type:
  
  Full‑time.
• Job function:
  Other.
• Industry: Civic and Social Organizations.

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