Receptionist - Standing

Job Title

Receptionist - Standing Role at Bio Life Plasma Services (Plasma Donation Center)

USA - IA - Waterloo

This is not a sedentary position. Must be able to stand for several hours. You will serve as a receptionist engaging with donors and performing administrative tasks to support plasma center operations. You will report to the Plasma Center Manager.

• Answer phones and greet all visitors to the facility, including new and repeat donors, promptly exhibiting customer service skills.
• Assist donors with appointments; create or pull donor record files.
• Provide customer service to donors (external) and fellow employees (internal).
• Maintain orderly filing system, purging records.
• Report to the center management team identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures.

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Will work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to blood borne pathogens (risk level
  1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient facing role is helpful.

U.S. Starting Hourly Wage: $16.00. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. Employees may participate in medical, dental, vision insurance, a 401(k) plan with company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time;

new hires are eligible to accrue up to 120 hours of paid vacation.

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Worker Type:
Employee – Regular. Job Exempt:
No. Time Type:
Part time.

Entry level

Part-time

Administrative and Customer Service

Pharmaceutical Manufacturing