Dual Rate Surveillance Technician​/Operator

Black Hawk, CO, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

This is a dual rate position with responsibilities both as a Surveillance Technician and Surveillance Operator. Will provide support to the Surveillance Technician Supervisor for projects along with Surveillance Operator duties.

Surveillance Technician is responsible for the design, installation, configuration, testing, and maintenance of Surveillance IP CCTV systems and related computer/network infrastructure for Black Hawk Horseshoe and Lady Luck. This role requires advanced technical skills in computer systems, networking, and software integration to ensure compliance, security, and operational efficiency.

Surveillance Operator uses video technology to support safe, secure, and well‑run casino and property operations, helping protect our guests, team members, and company assets.

Surveillance Technician is $30.00/hr.

Surveillance Operator is $24.00/hr.

Surveillance Technician

Perform systems analysis to evaluate surveillance technology needs and recommend solutions for hardware, software, and network integration.

Design and implement computer-based surveillance systems, including configuration of servers, storage devices, and network components.

Develop and maintain software configurations for video management systems, encoders, and matrix switching units.

Apply basic programming and scripting for network and system automation tasks.

Install, configure, and maintain:

Pan, tilt, and zoom motorized mechanisms.

IP Video cameras, including PTZ, fixed, multi-sensor, 360 degree “fisheye”.

Matrix switching units.

Computers, servers, and network infrastructure supporting surveillance systems.

Perform network programming and troubleshooting, including IP addressing, VLAN configuration, and connectivity testing.

Conduct system testing and performance analysis to ensure optimal functionality and compliance with regulatory standards.

Maintain detailed technical documentation, including system diagrams, configuration logs, and maintenance records.

Research emerging technologies and recommend upgrades or new solutions to enhance surveillance capabilities.

Manage procurement of hardware/software, including seeking bids and ordering parts.

Ensure adherence to Colorado Division of Gaming regulations , Caesars Internal Controls, Surveillance Department Operational Manual, and company policies.

Provide technical support and respond to system malfunctions promptly.

Perform additional technical projects as assigned.

Observe casino and property operations using video surveillance technology to help maintain a safe, secure, and well‑regulated environment for guests, team members, and company assets.

After completing required training, demonstrate knowledge and proficiency in monitoring all table games and gaming activities.

Monitor slot operations to identify irregular activity, ensure compliance with procedures, and…