Commercial Services Loan Officer 1st Vice President

Adheres to the Credit Union's core values and Service Standards in carrying out Green State's mission and vision.

Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.

Demonstrates teamwork in all interactions with co-workers and in the completion of all duties and responsibilities.

Ensures confidentiality of member information.

Cross-sells and refers all Credit Union products and services.

Evaluates, encourages, cooperates and develops cooperation among staff members to ensure quality of work, effective employee relations, and a “team effort” and prompt service to members.

Expands education through courses, seminars or conferences as they are offered.

Ultimately responsible for assuring credit files are maintained in accordance with guidelines and insuring that all necessary documentation is in the file.

Assures and prepares proper loan documentation for each transaction and is executed as required by the type of transaction.

Explains the commercial loan application process and products to the membership. Conducts loan interview and analyzes loan requests and lease requests, applicant(s) financial position, credit information, and ability to repay the loan in making an informed decision to approve or deny the loan within officer limits and explains loan or lease documents to applicant(s).

Obtains, evaluates and analyzes financial information to determine the cash flow, credit worthiness of the borrower, collateral margins and debt service capacity to submit to Executive Vice President/Commercial Services.

Submits initial underwriting and proposed action of commercial loans to Executive Vice President/Commercial Services and Credit Analyst for credit decisions and approval.

Submits loan requests and proposed action to Executive Vice President/Commercial Services and Commercial Loan Committee for approval. Explains reasons for denial to member; counsels and explores options for members when loans are denied.

Initiates business development activities in a variety of different ways. Decides who to make calls to, engage, and follow up with existing borrowers. Works to create a network of contacts and referral sources in the business community through involvement in a variety of activities.

Interviews business loan applicants and negotiates terms of credit, including price and collateral requirements. Makes decisions on which credits should be submitted for approval.

Obtains and analyzes current financial information on existing loans for the purpose of conducting periodic reviews to determine the ongoing credit worthiness of the borrower.

Assures annual reviews or file memos are in file as required by policy for commercial credit relationships.

Maintains delinquency and charge off levels within approved guidelines; responsible for collection activity of commercial accounts.

Develops an understanding of the CUSO and its functions. Works collectively with the Executive Vice President/Commercial Services to assure the CUSO is operating within the guidelines set forth in policy.

Actively sells all business deposit accounts and other business products and services.…