Patient Registration Representative - Emergency Department-Part time-2nd shift

Position: Patient Registration Representative - Emergency Department-Part time-2nd  shift

Patient Registration Representative – Emergency Department – Part Time – 2nd Shift

Join to apply for the Patient Registration Representative – Emergency Department – Part Time – 2nd Shift role at Trinity Health

At Mercy One, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Employment Type
:
Part time |
Shift
:
Day Shift

Mercy One Northeast Iowa provides expert health care to eight counties. Mercy One Northeast Iowa offers excellent, personalized care close to home in the Cedar Valley with 491 licensed beds across three medical centers, each providing 24‑hour emergency lifesaving care. Our facilities include:

• Mercy One Waterloo Medical Center – Area Level III Trauma Center and accredited chest pain center
• Mercy One Cedar Falls Medical Center – Community Level IV Trauma Designation
• Mercy One Oelwein Medical Center – Community Level IV Trauma Designation

With more than 2,500 colleagues, Mercy One is one of the largest employers in Northeast Iowa. Mercy One Medical Group – Northeast Iowa consists of over 30 primary care, pediatric, internal medicine, and specialty clinics across Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette, and Tama counties.

Join the Mercy One Family! We are looking to hire a Patient Registration Representative!

Responsibilities
:

• Gather patient demographic and financial information and enter it into the computer system.
• Assign patient rooms, prepare appropriate documentation, and transport/escort patients to assigned areas.
• Adhere to Mercy One's performance expectations and perform all defined services and related duties in accordance with the mission, vision and values of Mercy One.

Schedule
:

• Part time 24 hrs a week, 2nd shift, every other weekend, 3 holiday rotations a year.

General Requirements
:

• Ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians.
• One‑year medical office experience (scheduling, insurance or registration) preferred. Hospital experience and/or medical terminology preferred.
• Intermediate language, basic math, intermediate reasoning ability.
• Strong computer skills, Windows experience. Database software, mainframe information systems.
• Ability to convey a positive image and communicate tactfully and professionally with staff, patients and the public.
• Ability to articulate hospital policies and regulations.
• Ability to work with diverse groups of people and to work under pressure.

Education
:

• High School plus specialized training (min. 6 months–2 years):
  Completion of Medical Secretary program or other general office training preferred.

Colleagues of Mercy One Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit Mercy One Careers to learn more about the benefits, culture, and career development opportunities available to you at Mercy One Health System.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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