Medical Assistant; MA or LPN: Waterloo Family Med & Residency

Medical Assistant (MA) or LPN:
Waterloo Family Med & Residency

At Mercy One, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

Mercy One Northeast Iowa provides expert health care to eight counties. With 491 licensed beds across three medical centers, each offering 24‑hour emergency lifesaving care, Mercy One is there for you in critical moments. We are one of the largest employers in Northeast Iowa with more than 2,500 colleagues. Our medical group includes more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

What you will do:

• Analyze records for completeness and patient history.
• Prepare exam/procedure rooms and equipment for patient care.
• Greet, identify patient and prepare patient for exam while protecting patient’s privacy.
• Review and document current medication and allergies.
• Take vital signs, obtain chief complaints, history, and documents.
• Assist provider with routine procedures and provide patient care as directed by provider (i.e., immunizations, spirometry, injections, EKG, nebulizer, ear washing, wart removal).
• Assist providers with patient care via phone, mail and/or fax.
• Communicate effectively between provider and patient.

1.0 FTE (80 hours biweekly)

• High School Diploma or GED.
• Medical Assistant Diploma or LPN/RN license.
• 6‑month experience in a clinic setting preferred.
• Intermediate language, intermediate math, intermediate reasoning ability; basic computer skills; ability to work with diverse groups of people; effective interaction with other health care professionals and the public; presentation of positive image; organization and prioritization of tasks.

• Personalized health insurance plans with coverage effective on day one of employment.
• Retirement plan with company match.
• Paid time off.
• Employee Assistance Program (EAP) & Wellness programs.

• Mercy One Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center.
• Mercy One Cedar Falls Medical Center, Community Level IV Trauma Designation.
• Mercy One Oelwein Medical Center, Community Level IV Trauma Designation.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person‑centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.