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Health Unit Coordinator Acute Care

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: MercyOne
Full Time position
Listed on 2026-01-13
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Job Description & How to Apply Below
Position: Health Unit Coordinator Acute Care - FT Days

Health Unit Coordinator Acute Care - FT Days

Mercy One – Full time (Day Shift)

Position Purpose

Performs clerical duties that support the daily activities of nursing units. Works cooperatively with the nursing staff and other health team members to enhance quality patient care and patient satisfaction.

Employment Type

Full time

Shift

Day Shift

Hours/Schedule

9 FTE; 72 hours per pay period; typically works 12‑hour shifts (7:00 am‑7:00 pm); includes weekend and holiday rotation.

What You Will Do
  • Acts as receptionist and assists in‑patient care delivery when appropriate: answers telephone calls promptly and politely and answers questions as appropriate.
  • Prepares and maintains patient charts: maintains enough chart supplies and assembles new patient charts and prepares them in advance when appropriate.
  • Schedules treatments, procedures, and tests, and arranges for patient transport.
  • Maintains and distributes unit supplies and materials.
  • Types legal documents, including birth certificates, fetal death certificates, summary sheets, and paternity affidavits.
  • Performs admission, discharge, transfer functions in Capacity Management.
  • HUC Charge Poster: compiles ADT listing and charge sheets.
Minimum Qualifications
  • High School diploma or GED.
  • Medical Secretary, Medical Administrative Secretary, or Medical Assistant degree preferred.
  • Without Medical Secretary, prefer 3 years’ experience in a medical office/hospital setting.
  • High language, intermediate math, intermediate reasoning ability.
  • Ability to handle multiple tasks simultaneously.
  • Typing with knowledge of medical terminology.
  • BLS required if working in ED;
    Non‑Violent Crisis Intervention Training (NVCI) within 6 months of hire if working in ED or Mental Health Unit.
Position Highlights and Benefits
  • Wellness programs.
  • Personalized health, dental & vision insurance plans.
  • Paid time off.
  • Long‑ and short‑term leave.
  • Retirement planning.
  • Life insurance coverage.
Facility Overview

Mercy One Northeast Iowa provides expert health care to eight counties. With 491 licensed beds across three medical centers, each offering 24‑hour emergency lifesaving care, Mercy One serves the communities in Cedar Valley. The centers include Mercy One Waterloo Medical Center (Area Level III Trauma Center and accredited chest pain center), Mercy One Cedar Falls Medical Center (Community Level IV Trauma Designation), and Mercy One Oelwein Medical Center (Community Level IV Trauma Designation).

With more than 2,500 colleagues, Mercy One is one of the largest employers in Northeast Iowa.

Commitment and Equal Opportunity

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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