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Patient Experience Specialist & Front Desk – OB​/GYN

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: UnityPoint Health
Full Time position
Listed on 2026-10-11
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below

UnityPoint Health is seeking an Experience Specialist/Receptionist for the OB/GYN Clinic in Waterloo, IA. The role entails greeting patients, managing check-in/check-out, guiding patients to correct departments, and handling basic inquiries with empathy.

The position supports accurate EMR data entry, handles insurance documentation, and helps maintain a smooth patient experience. High school diploma required; prior healthcare customer service preferred.

We invite applications for the Patient Experience Specialist & Front Desk – OB/GYN position located in Waterloo, IA, United States.

We are looking to fill the Patient Experience Specialist & Front Desk – OB/GYN position at UnityPoint Health in Waterloo, IA, United States.

The Patient Experience Specialist & Front Desk – OB/GYN role at UnityPoint Health is now open for applications in Waterloo, IA, United States.

Join us at UnityPoint Health as our next Patient Experience Specialist & Front Desk – OB/GYN in Waterloo, IA, United States.

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