Human Resources Generalist

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Responsible for all employee related functions within the sales branch including recruitment and retention, communication, talent development and succession, performance management, organizational design, change management, employee engagement, policy development and implementation, and record keeping. Provides consultation and support to define and execute HR strategies that enable accomplishment of business objectives. Utilizes knowledge of various human resources functions to provide strategic consultation and tactical support to management and team members.

The position is also responsible for ensuring compliance with state and federal labor legislation requirements. Special projects and other duties assigned as necessary.

POSITION DUTIES AND RESPONSIBILITIESinclude the following, but not limited to:

Recruitment and Onboarding:

- Manage the full recruitment cycle, including job postings, screening, interviewing, and selecting candidates.

- Conduct new hire orientations and facilitate onboarding processes to enhance employee integration.

Employee Relations:

- Act as a point of contact for employee inquiries, addressing concerns and providing guidance on HR policies and procedures.

- Support conflict resolution and promote a positive workplace culture.

Benefits Administration:

- Assist in the enrollment, maintenance, and communication of employee benefits programs.

- Support employees in understanding and utilizing benefits options.

Compliance and Record Keeping:

- Ensure compliance with federal, state, and local employment laws and regulations.

- Maintain accurate and confidential employee records in accordance with legal requirements.

HR Support and Development:

- Collaborate with management on performance management and employee development initiatives.

- Assist in conducting training sessions and workshops for employees.

Payroll Administration:

- Process payroll on a timely basis in accordance with company policies and applicable laws.

- Ensure accuracy in payroll data entry, calculations, and adjustments.

- Assist employees with payroll-related inquiries and resolve discrepancies.

- Coordinate year-end processes, including W-2 preparation.

QUALIFICATIONS

Education and/or

Experience:

Bachelor's degree (B.

A.) from four-year college or university; or 2+ years related experience and/or training; or equivalent combination of education and experience. PHR/SPHR or SHRM-CP/SCP certification desired.

Language & Communication Skills:

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand and explain documents such as company policies and benefits. Ability to provide responsible interpretations of local/state/federal employment law (i.e., OSHA, FMLA regulations, etc.) Ability to create and critique all necessary information pertaining to company policies, forms, documents, reports and business correspondence.

Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to present training workshops to managers and employees. Must be able to listen, assess and diagnose hidden meanings, and empathize. Must display excellent phone and email etiquette, and the ability to communicate in a pleasant and friendly manner.

Must be able to make eye contact and present appropriate persona for the situation when interacting with fellow employees or waiting on a customer/visitor in person on a regular and consistent basis.

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, have a good attitude, be self-disciplined, and self-motivated. Must be a "take-charge" person with a demonstrated ability to follow projects through to completion. Attention to administrative detail is required. Must be articulate, able to give clear instructions, demonstrate organizational skills, and meet reasonable deadlines.

Must be able to maintain strict confidence with regards to sensitive and protected personnel/confidential information. Must be able to gain trust, respect, and confidence of employees and managers. Must be able to hold firm when necessary, provide constructive feedback, and compromise when called for. Must present in a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Mathematical and Reasoning Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,…