Engineering Operations Analyst

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Industry: Manufacturing

Work Location: Waterloo IA

Job Title: Engineering Operations Analyst

Duration: 3 Years (Strong possibility of extension)

Job Responsibilities:

• Researches, resolves, and responds to general customer concerns; escalates complex questions for resolution.
• Retrieves records or data and distributes information to provide timely and accurate information.
• Gathers and summarizes data from various sources to complete reports and projects.
• Updates and maintains databases, systems, and files for accuracy and current information.
• Performs basic to intermediate analysis on received information, researches or resolves discrepancies following procedures.
• Schedules meetings, coordinates travel, maintains calendars, and possibly arranges meeting amenities.
• Drafts standard letters and memoranda, prepares documents for distribution.
• Maintains and updates web sites using basic web publishing software.
• Processes and distributes mail, faxes, voicemails, and interoffice messages.
• Creates and displays digital signage, writes newsletters, organizes events, audits sites, creates presentations, maintains SharePoint sites, and supports process improvements and STEM activities.
• Communicates effectively verbally and in writing.
• Proficient in MS Office applications, especially SharePoint.
• Fast learner, self-motivated, able to handle multiple activities simultaneously.
• Relevant education or experience in Communications or Computers is a plus, with an emphasis on self-learning and motivation.