Retail Product Specialist

Retail Product Specialist page is loaded## Retail Product Specialist locations:
Waterloo #1, Ansborough Ave, Waterloo, IAtime type:
Full time posted on:
Posted Todayjob requisition :
R215246

Additional Considerations (if any):**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
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* Job Description:

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* Job Title:

** Retail Product & Pricing Specialist
** Department:
** Grocery
* * FLSA**:
Non-Exempt
** General Function**:

Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.
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* Core Competencies:

*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations:
** Accountable and

Reports to:

District Store Director;
Store Manager;
Assistant Managers of HWH, Perishables, Store Operations and eCommerce

Positions that Report to you:
None
** Primary Duties and Responsibilities**:
* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include)  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping experience.
* Assists store management with gross profit analysis and other management reporting functions.
* Ensures inventory information is accurate for monthly inventory.
* Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.
* Ensures advertised, EDLP, and RDA items are priced and signed correctly and sufficient quantities are ordered.
* Maintains special buys to ensure accuracy of parameters in product management applications.
* Performs inventory and pricing verification in accordance with Hy-Vee policy.
* Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.
* Ensures obsolete and discontinued inventory is reduced for quick sale.
* Monitors excess inventory and works with store management to minimize.
* Monitors and reports on damage/unsaleable and implements solutions to reduce them.
* Edits and transmits replenishment and ad orders.
* Ensures price changes and product information changes for all items are completed in a timely manner.
* Assists department managers with questions concerning product management in their department.
* Works with DSD vendors, checks in and balances vendor invoices.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
** Secondary

Duties and Responsibilities:

*** Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
** Knowledge, Skills, Abilities and Worker Characteristics:
*** Must have the ability to solve practical problems; variety of variables with limited standardization;…