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Store Operations Lead — Customer Experience

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Five Below
Full Time position
Listed on 2026-10-19
Job specializations:
  • Retail
    Retail & Store Manager, Operations Management, Retail Support, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 18000 USD Yearly USD 18000.00 YEAR
Job Description & How to Apply Below

Five Below is seeking an engaged store leader in Waterloo, IA, to deliver WOW customer service and run daily operations. The role emphasizes training crew, managing stock, and supporting opening/closing procedures while driving sales.

The position requires at least 1 year of management experience, excellent communication, and the ability to multitask in a fast-paced retail environment. Evening/weekend availability is expected; a flexible schedule is required.

This posting is for the Store Operations Lead — Customer Experience role at Five Below, based in Waterloo, IA, United States.

This opening is for the Store Operations Lead — Customer Experience role at Five Below.

We are seeking a motivated Store Operations Lead — Customer Experience to join Five Below in Waterloo, IA, United States.

Consider building your career as a Store Operations Lead — Customer Experience at Five Below.

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