Service Lead: Scheduling & Satisfaction

P & K Midwest is seeking a Service Advisor in Waterloo, IA to schedule service jobs, assign them to technicians and ensure customer satisfaction. This on-site role requires strong communication, organizational skills and the ability to manage multiple tasks under pressure.

Responsibilities include handling inquiries, maintaining work orders, and coordinating across departments to meet deadlines. This position emphasizes teamwork, safety, and a professional customer-focused approach.

Our team is growing, and we are hiring a Service Experience Lead:
Scheduling & Satisfaction in Waterloo, IA, United States.

This is an excellent position to take on the Service Experience Lead:
Scheduling & Satisfaction role at P & K Midwest.

As a Service Experience Lead:
Scheduling & Satisfaction, you will play an important part at P & K Midwest in Waterloo, IA, United States.