Transportation Account Manager

Account Manager, Fleet Transportation

Location:

Waterloo, IA | Base Salary: $100,000 - $150,000

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem, a client‑centric suite of consulting tools that makes it easier for you to meet your clients where they want to be met. Advanced data and analytics provide a comprehensive overview of the risk landscape at your fingertips.

Here, you’re not just improving clients’ risk profiles; you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

Assured Partners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward‑thinking risk management strategies that truly set us apart.

• Client Support
  • Maintain accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
  • Assist in developing strong relationships with appropriate insurance carrier personnel and satisfy carrier goals and objectives to enhance business relationships.
• Account Management
  • Maintain files with proper records according to company procedures to achieve positive audit results.
  • Ensure accuracy of account information for new and renewal policies, endorsements, and audits for rating, coverage, signatures, and enter these transactions to generate billing invoices in a timely manner.
  • Review all premium audits per Agency procedures and process them in a timely manner.
  • Review accounts receivable reports for all assigned accounts to support client retention.
• Insurance Expertise
  • Leverage technical knowledge to ensure carrier quotes are received promptly; review quotes for gaps and assist with carrier inquiries.
  • Attend training and pursue self‑directed learning to continue industry and technical education.
• Other duties as assigned.

• Required: Bachelor’s degree; no experience required or High School degree/GED with 3+ years of client service and/or claims management experience.
• Preferred: 2-5 years of related experience and/or training preferred. Willingness to obtain a Property and Casualty license.
• Behaviors: Good verbal and written communication skills.

We offer a competitive and comprehensive compensation package. The base salary range reflects the anticipated low and high end for this position. Actual compensation is influenced by many factors, including experience, education, geography, scope, specialized skills, business area, market demand, and scheduled hours. In addition to a competitive salary, great teams and exciting career opportunities, we offer a wide range of benefits.

Below are the minimum core benefits you’ll receive, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax‑advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program—elevating your health through challenges, workshops, and digital fitness programs for overall wellbeing
• Charitable matching gift program
• And more…

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business and is embedded in the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to supporting the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing…