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Retail Sales Associate

Job in Waterloo, Black Hawk County, Iowa, 50702, USA
Listing for: Verizon Communications
Full Time position
Listed on 2026-01-09
Job specializations:
  • Sales
    Retail Sales
  • Retail
    Customer Service Rep, Retail Sales
Salary/Wage Range or Industry Benchmark: 65000 - 73500 USD Yearly USD 65000.00 73500.00 YEAR
Job Description & How to Apply Below

When you join Verizon

Apply prior to the end date:
December 31st, 2025

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.

Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing
  • Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

Join Verizon today and be eligible for a $2,500 sign‑on bonus! (subject to the terms and conditions of the award)

We’re hiring immediately! This isn’t your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $16,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals.

Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $73,500+ annually. Compensation varies by geography, hours worked, and performance.

What we’re looking for

You’ll need to have:

  • High school diploma or GED.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

  • Experience working in a commission‑based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this worksite‑based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award‑winning total rewards package.

Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part‑timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

Grow your network while providing guidance to help our customers grow their businesses. A win‑win for your career.

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Position Requirements
10+ Years work experience
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