Residential Officer - WRF

Waterloo Residential Correctional Facility

• 2ND SHIFT (4:00PM – 12:00AM) WITH SUNDAY & MONDAY OFF
• 2ND SHIFT (4:00PM – 12:00AM) WITH WEDNESDAY & THURSDAY OFF
• 3RD SHIFT (12:00AM – 8:00AM) WITH WEDNESDAY & THURSDAY OFF

The starting wage for this position is $22.49 an hour plus shift differential.

Are you passionate about making a positive impact in your community? Do you thrive in dynamic and demanding situations? If so, we have an exciting opportunity for you to become a key player in preparing clients for successful reentry into society as a Residential Officer at the Iowa Department of Corrections.

As a Residential Officer in our 24-hour community-based corrections facility, you will be a direct service provider, engaging in high-contact interactions with clients. You will play an essential role in eliciting and supporting pro-social behaviors, with a focus on programming that fosters personal growth and reduces the risk of reoffending.

We value initiative and independent judgment, and you will be part of a cohesive multidisciplinary team, working collaboratively to observe and assess client behaviors and interactions. Your exceptional communication skills and ability to build quality relationships with clients will be essential in driving positive change.

Your responsibilities will encompass a diverse range of tasks from conducting facility security checks and searches to transporting clients within the community. You'll be trained to employ effective behavior change techniques, such as motivational interviewing and cognitive behavioral strategies, to facilitate lasting transformation.

Your dedication to client welfare extends to supporting case managers and clients in achieving their goals, considering individual needs, disabilities, trauma, and cultural responsiveness. Safety is paramount, and you will be prepared to respond to emergencies using appropriate defensive tactics and life‑saving measures.

We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

• Must satisfactorily complete a background investigation, including criminal history data.
• Must possess or be able to obtain a valid driver's license.
• Must adhere to universal precautions in the performance of job duties to minimize the potential risk for exposure to blood borne pathogens.
• Must be certified in First Aid and CPR.
• Must have graduated from high school, GED, or equivalency.

• Paid time off including vacation, paid holidays, and sick leave with no cap on the sick leave hours that you can accrue.
• Excellent Health, Dental and Vision Insurance Package.
• IPERS Retirement package and option for deferred compensation.
• Flexible Spending Accounts (medical and dependent care).
• Free Life Insurance.
• Employee Assistance Programs.
• Employee Discount Programs.

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

For more information, please visit (Use the "Apply for this Job" box below)..

If you are ready to take on this fulfilling and impactful role, apply now and join us in making a difference in the lives of those we serve.