Outreach & Diversion Specialist
Job in
Waterloo, Black Hawk County, Iowa, 50702, USA
Listed on 2026-10-30
Listing for:
Friends of the Family
Full Time
position Listed on 2026-10-30
Job specializations:
-
Social Work
Crisis Counselor, Community Health, Community Support Services, Human Services/ Social Work -
Non-Profit & Social Impact
Community Health, Human Services/ Social Work
Job Description & How to Apply Below
Street Outreach Coordinator
Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas.
Key Roles & Responsibilities:
- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.
- Engage individuals experiencing literal homelessness in case management and supportive services.
- Develop and maintain local partnerships with housing service providers, crisis centers, hospitals, and other programs to assist in quick access to these services.
- Coordinate diversion efforts in assigned service area.
- Provide service assessment, crisis counseling, and access to housing programs.
- Assist with homeless verification and complete PSH certification.
- Comply with data tracking & documentation requirements.
- Represent FOF at community and program development meetings as assigned.
- Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.
Job Qualification and
Competencies:
- Must demonstrate ability to organize, prioritize and plan work to meet deadlines.
- Ensure confidentiality is in place for all people FOF serves.
- Bachelor Degree in social work, psychology, related field OR combination of equivalent education and experience.
- Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.
- Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.
- Ability to pass state, federal, and child abuse background checks.
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