Room Attendant

Room Attendant

Full Time Service Worker

Watertown, MA

Benefits for full time employees include:

Medical/Dental/Free Parking/Lunch/Buss Pass Program

Overview

Clean guest rooms as assigned ensuring hotel standards are met at all times. Responsible for reporting any maintenance deficiencies and handing of guest requests. Ensure confidentiality and security of all guest rooms.

Key Responsibilities

• Follow all training procedures set forth by OSHA requirements.
• Clean assigned rooms by priority.
• Transport cart with cleaning supplies, amenities, and linen to assigned guest room, securing in the assigned spot.
• Empty trash containers.
• Remove all dirty linen and replace with clean part to designated layout.
• Remove soil, dirty, soap build-up, and hair from bathroom area.
• Make up bed with clean linen to hotel standards.
• Replace laundry bags, clean closets and doors, removing dust and debris. Ensure correct number of hangers and extra blanket and pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs, lamps, switches, TV, and remote.
• Re-align all furniture to floor plan.
• Open all drawers, dust, in check out rooms.
• Check under bed, chairs, sofa for debris and remove if present.
• Inspect condition of all furniture, report any damage.
• Remove dust, spots, smears from all doors, drapes, windows, ledges, frames, baseboards, A/C unit, corners, and telephones.
• Inspect condition of all in-room collateral, replace as needed according to hotel standards.
• Vacuum throughout entire room, spray with deodorizer.
• Update status of rooms cleaned on assignment sheet.
• Return and restock cart at end of shift.
• Ensure security of any guest keys, turn over any lost and found items to supervisor.
• Clean and replenish coffee maker set.
• Handle all guest complaints.
• Report and damages or maintenance problems to supervisor.
• Knowledgeable of hotel fire and emergency procedures.
• Other essential room cleaning duties as operations change in the future.
• Availability to work weekends and Holidays for AM or PM shifts.
• Other duties as may be assigned

Role Skills and Requirements

• Should be able to perform in a manner displaying excellent attitude, enthusiasm and guest service.
• Must be detail-oriented and have ability to multi-task.
• Ability to prioritize and organize work and work independently.
• Ability to understand verbal instructions and maintain good working relations with all employees,
• vendors, contractors, and public entities.
• Ability to read, understand, follow, and enforce safety procedures.
• Must be able to perform repetitive motion for extensive amount of time.
• Capable of lifting, bending, stooping, pushing & pulling heavy loads.
• Must be able to lift and/or carry thirty (30) to fifty (50) pounds.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Reporting Manager

• Supervisor, General Manager

United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our commitment extends beyond preventing discrimination and harassment; it's about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions.

The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team .