Onsite Sr. Coordinator, Inventory Services

The Opportunity:

In this role, you will report to the Onsite Supervisor and will work closely with the Avantor’s Lab and Production Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location:

Watertowm, MA (Local applicants) Shift: 7:30 am - 4pm Monday - Friday Hourly Rate: $26.00 - $30.00

• Health and Wellness:
  Medical, Dental, Vision, and Wellness programs
• Time Off:
  Paid Time Off (PTO), Company-paid holidays, Choice holidays, etc.
• Financial Well-Being:
  Spending Accounts:
  Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage:
  To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto, and home insurance
• Recognition:
  Celebrate your peers and earn points to redeem for gifts and products

• Education:
  
  A High school diploma or GED is required
• Experience:
  
  Minimum of 2 years of experience in material handling, inventory replenishment, or customer service
• Good Manufacturing Practices (GMP) is a plus
• Proficiency in Microsoft Office applications, particularly Word and Excel
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Self-motivated with strong organizational and time management abilities
• Proven ability to prioritize tasks, meet deadlines, and work independently
• Professional demeanor with a strong commitment to customer service
• High regard for safety, quality, and strict adherence to protocols, policies, and procedures

Avantor’s Lab and Production Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Oversee consumables, chemicals, samples, and other materials.
• Maintain accurate inventory records and process requests for inventory movement on and off-site.
• Monitor slow-moving and obsolete inventory, conduct cycle counts, and support annual physical inventories.
• Generate and maintain inventory reports and customer metrics.
• Perform desktop delivery of inbound packages.
• Ensure accurate tracking of expiration dates, lot numbers, and quantities.
• Utilize login functions and maintain GMP-compliant documentation.
• Serve as the primary point of contact for inventory-related inquiries.
• Communicate effectively with customers, purchasing directors, facility directors, and plant managers.
• Provide daily support, including order entry, reporting, metric tracking, and cost savings documentation.
• Manage backorder reporting, expedite orders, and coordinate direct factory shipments.
• Handle third‑party support, quote management, document control, and resolution of invoice or pricing discrepancies.
• Coordinate outbound shipments, including hazardous materials, and ensure compliance with packaging and documentation requirements.
• Update and maintain Standard Operating Procedures (SOPs).
• Use various systems, including SAP, Citrix, Intranet, Avantor Inventory Management Systems, ChemSW, and customer-specific platforms.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

Avantor is proud to be an equal opportunity employer.

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