Promotions Coordinator

Join to apply for the Promotions Coordinator role at Dakota Sioux Casino & Hotel
.

Location:

Watertown, SD
.

• Oversee the daily operations of the Players Club and staff to ensure quality guest service at all times.
• Coordinate Players Club events and promotions, including daily, monthly, and special events such as VIP.
• Select, train, and schedule Players Club staff; communicate club goals and objectives and review performance.
• Monitor and review Players Club policies and procedures on player point earning, recommend or make changes as necessary, and review daily paperwork and shift reports for accuracy.
• Assist in daily events and promotions operations, preparing daily paperwork, filing documents, product pick‑up and delivery, and performing various departmental duties.
• Monitor general labor and expenses to ensure adherence to the department budget.
• Assist the Marketing Manager with special projects, budget variance monitoring programs, and events as needed.
• Assist Marketing in hosting parties and other functions for the Casino.
• Assure proper implementation of all promotions, events, and entertainment, including set‑up, event registration, gift distribution, and prize management.
• Review kiosk setups for daily, weekly, and monthly promotions.
• Participate in the creation, preparation, and execution of all casino promotions and events, ensuring smooth daily promotional operations.
• Work closely with the DSC to procure approved Gaming Submissions, revisions, cancellations, etc., ensuring events run as stated in official marketing gaming submissions.
• Assist and support property‑wide special projects, promotions/events, and initiatives.
• Proof all advertising materials related to promotions and events.
• Respond promptly and resolve guest inquiries, disputes, or issues, ensuring guest satisfaction.
• Comply with all applicable Tribal regulations, internal controls, and procedures; document and report all exceptions, variations, or deviations immediately to the Marketing Manager.
• Perform other duties and responsibilities as necessary to fulfill the position’s requirements.

• High school diploma or G.E.D. equivalent.
• College graduate or equivalent experience in marketing, business, or a related field.
• Preferred knowledge of computer applications such as Microsoft Office, Player Tracking System, and Kiosk System.
• Excellent guest services and communication skills.
• Ability to work well with a diverse group of people.
• Excellent organizational skills.
• Must obtain a Key Gaming License upon hire.

• Supervise promotions and/or events in the absence of the Marketing Manager or Promotions Coordinator.
• Carry out all supervisory responsibilities in accordance with organizational policies and applicable laws, including interviewing, hiring, training, planning, assigning work, and reviewing performance for Players Club staff.

• Ability to handle diverse situations and/or people.
• Strong written and verbal communication skills.
• Excellent guest service skills.
• Flexible availability.
• Excellent computer literacy.

• Heavy lifting.
• Sitting, standing, or walking for extended periods of time.
• Potential hazards including but not limited to slipping and tripping.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Marketing and Sales
• Industry: Gambling Facilities and Casinos