Parts Counterperson

Join the team at Kayser Chrysler Center of Watertown as a Parts Counterperson! If you’re passionate about cars and love helping customers find exactly what they need, this is the perfect role for you. Dive into a dynamic environment where every day brings new challenges and opportunities to shine. Bring your enthusiasm and attention to detail to help keep our customers rolling smoothly!

• Assist customers in locating and ordering the right parts with a friendly, can‑do attitude
• Manage inventory and ensure parts are organized and easy to find
• Collaborate with service technicians and sales teams to fulfill parts requests promptly
• Maintain accurate records of parts sales and stock levels
• Keep the parts counter welcoming and energized, creating a great experience for every visitor
• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high‑level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out‑of‑stock parts or shop materials that need immediate attention
• Locate out‑of‑stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

• Strong communication skills and a positive, customer‑focused mindset
• Experience with automotive parts or retail is a plus, but enthusiasm and willingness to learn are key
• Basic computer skills for inventory management and order processing
• Ability to multitask and stay organized in a fast‑paced setting
• A love for teamwork and a smile that brightens the day

• Join a friendly, supportive team that values your contributions
• Opportunities to grow and advance within the company
• Work in beautiful Watertown, WI, with a community‑focused company
• Engaging work environment where every day is different and fun

Kayser Chrysler Center of Watertown is more than just a car dealership – we’re a family dedicated to delivering exceptional service and quality vehicles to our community. Located in the heart of Watertown, WI, we pride ourselves on creating a welcoming atmosphere where employees and customers alike feel valued and appreciated. Join us and be part of a company that drives success through teamwork, integrity, and passion!

Job Summary
:
We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast‑paced and professional workplace.

• Health, Dental, and Vision Insurance
• Generous PTO
• Paid Holidays
• 401k + Match
• Opportunities for Advancement
• And much more!

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Customers:
The focus of everything we do. Employee Involvement:
Our way of life. Integrity:
Must never be compromised! Kayser began selling and servicing cars back in 1925 and has since grown to sell Chrysler, Dodge, Jeep, Ram, Chevrolet, Buick, Isuzu Trucks, Ford and Lincoln brands in seven locations:
Sauk Prairie, Pulaski, Oconto Falls, Watertown and Madison. We've been doing business in Wisconsin for over 95 years because people trust us. Come experience it for yourself.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.