Key Account Manager

As part of the Corporate Sales Department, the Key Account Manager (KAM) maintains, grows, and generates new business within Fisher Barton customer base across all Business Units. The KAM acts as key interface between the customer and all divisions, selling multiple products and solutions to new and established customer partners. The KAM establishes sales strategies, achieves assigned goals, and requires broad knowledge of company products and market.

• Lead, develop, and implement growth and profit enhancement strategy within assigned existing key accounts to ensure maintenance and growth of current business
• Develop new business to ensure a healthy funnel of business over 3+ year period
• Work with assigned key accounts on forecasts/planning, and represent sales in the S&OP process
• Provide overall project management on development projects for specific customers to ensure timelines are met and goals are understood
• Collaborate with Product Management on pricing, NPI and PLCM
• Where applicable, partner with Business Development Manager
• Fully utilize CRM to document program status, details, next steps, etc.
• Lead cross-functional work groups focused on maintaining key customer metrics to ensure the highest customer satisfaction and report out group status monthly to executive leadership team

• Excellent interpersonal communication and presentation skills
• Must be a self-starter and work constructively with minimal supervision
• Ability to develop and close sales
• Proficient with a computer and Windows based applications (Outlook, Word, Excel, and PowerPoint)
• Problem solver. Good at conflict management; strong influencing and negotiations behaviors; ability to build relationships
• Can work both independently and as part of a team by sharing information and supporting company procedures and processes
• Availability, flexibility, and maturity to represent the company in a professional manner at a broad range of events / projects in the community, with customers and within the company
• Demonstrated success in developing a territory / achieving sales goals; experience working with direct OEMs for 5 years plus

• Bachelor’s Degree
• Minimum 5 years of experience in a solution selling environment

• Metallurgical or composites experience a plus
• Knowledge of manufactured components

• Ability to travel up to 40% nationally, to include overnight
• Occasionally may have to lift up to 20lbs
• Considerable time may be spent sitting in front of a computer screen

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Sales and Business Development

Industry: Machinery Manufacturing

Location:

Watertown, WI