Manager Training & Development

The Opportunity Maine General Health is seeking an experienced Manager of Training & Development to provide leadership for clinical, clerical, and medical education, staff development, and departmental operations. In this role, you'll lead initiatives that strengthen staff competency, professional development, and clinical practice while ensuring education and operational resources remain aligned with organizational goals and patient care standards. You'll work closely with clinical and operational leaders to identify development needs, improve workflows, and provide medical practice teams with the tools and support they need to succeed.

This is an opportunity for a collaborative leader who enjoys developing people, improving processes, and connecting clinical, clerical, and medical practice, education, and technology to strengthen both the employee and patient experience.

Provide leadership and oversight for clinical and clerical education, staff development, and medical practice operations in alignment with Maine General's mission, values, and organizational priorities. Develop and implement training and development strategies that address identified competency gaps and support ongoing professional growth. Partner with clinical, medical, and operational leaders to assess workforce development needs and identify targeted learning opportunities. Lead staff development initiatives, continuing education programs, and other learning activities designed to strengthen clinical, clerical, and medical practice and performance.

Oversee departmental operations, clinical, clerical and medical services, and supporting technology systems to promote quality, efficiency, and service excellence. Serve as a key liaison between clinical, clerical, and medical teams and technology partners, translating medical practice needs into system improvements and more effective workflows. Provide leadership for staffing activities, including recruitment, onboarding, scheduling, performance management, and staff development. Coach and develop team members while establishing clear performance expectations and fostering accountability, engagement, and collaboration.

Support student learning and engagement opportunities in partnership with clinical teams and educational partners. Lead or support the resolution of complex staff, patient, physician, and operational concerns. Ensure compliance with applicable regulatory requirements, clinical standards, organizational policies, and quality expectations. Monitor departmental resources and identify opportunities to improve efficiency, education delivery, and operational performance.

Master’s degree in Education preferred Current Registered Nurse (RN) license in the State of Maine preferred. Current Bachelor’s degree in Education, Leadership or Nursing required. Progressive experience in clinical, clerical, medical education, professional development, nursing leadership, or a related healthcare leadership role. Demonstrated experience developing staff, assessing competency needs, and implementing effective education or training initiatives. Strong understanding of medical practice clericla and clinical workflows, patient care standards, regulatory requirements, and healthcare operations.

Ability to effectively lead and develop teams while fostering collaboration, accountability, and professional growth. Experience working across clinical, operational, and technology teams to support workflow or system improvements preferred. Strong organizational, communication, problem-solving, and relationship-building skills. Ability to manage multiple priorities and initiatives within a complex healthcare environment.