Thrift Store Retail Coordinator

Job Details

Job Location: Waterville Office - Waterville, ME 04901

Position Type: Part Time

Job Shift: Day

Job Category: Customer Service

Schedule/Status: Part-Time

Department: Thrift Store

Service Area: Waterville, ME

Role: Thrift Store Retail Coordinator

Work Setting: Retail Store

At Andwell, you don’t just work here, you belong.

Being a part of the team at Andwell Health Partners means belonging to a community of people with purpose, dedicated to enhancing the quality of life of those we serve by providing innovative and compassionate health care in the comfort of their homes and communities.

• Take control of your day with flexible scheduling options.
• Ability to utilize and challenge your skills in the home or community setting.
• More 1:1 time with patients, working autonomously in the comfort of their home.
• Comprehensive benefit package to support life outside of work.
• Stability – An employer of choice for 50 years.
• Centralized HR, IT, education, and employee experience departments for improved support.

• Oversee the day-to-day operations of Andwell Hospice Thrift Store locations, ensuring an organized, welcoming, and safe retail environment
• Supervise, support, and schedule a large volunteer workforce, matching volunteers to roles based on interests, skills, and store needs
• Lead and train volunteers across all areas of store operations, including donations, sorting, pricing, displays, and sales
• Maintain store policies, procedures, and safety standards, and ensure volunteers are informed of updates
• Manage inventory flow from donation intake through pricing and merchandising
• Create attractive, seasonal displays and implement sales strategies to meet revenue goals
• Monitor customer experience and resolve concerns to maintain the store’s positive reputation
• Track sales, analyze revenue trends, and manage controllable expenses to support profitability
• Coordinate deposits, purchasing, and basic financial documentation
• Support marketing efforts, including managing social media presence and customer engagement initiatives
• Travel regularly between store locations, the distribution center, and Andwell’s main office as needed

• High school diploma or equivalent required; associate degree or higher preferred
• 3–5 years of experience in retail operations, including staff or volunteer supervision
• Strong leadership, organization, and communication skills
• Experience with merchandising, inventory control, pricing, and customer service
• Comfort working with point-of-sale systems, Microsoft Office, email, and basic office technology
• Ability to manage multiple priorities and make sound, independent decisions
• Experience working with volunteers and fostering a collaborative, team-oriented environment
• Interest or experience in digital marketing or online retail (strongly preferred)
• Physical ability to lift up to 50 pounds and perform retail-related physical tasks
• Commitment to Andwell’s mission and to providing excellent service in support of patient care in our community

Come see what we do with a job shadow!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

#INDLP