Retail Sales Specialist

Job Description

Emery Jensen Distribution is a wholly owned subsidiary of Ace Hardware Corporation that distributes hardware & home improvement products to the independent Pro Lumber, Paint, Hardware, and E-retailer customer segments.

This field-based Retail Sales Specialist will assist in driving sales through effective merchandising, stocking, executing retail pricing, overseeing store conversion programs, maintaining and communicating all POG changes related to retail execution with and to the Sales Director, Strategic Account Manager and the Customer(s). This position will be responsible to service Hammond Lumber.

• Effective merchandising of planograms, that result in increased inventory turns and sales results.
• Maintain exemplary relations with store personnel and management that drives Emery Jensen’s value proposition.
• Walk floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
• Execute and maintain store level resets in accordance with store/TM/Sales Director expectations that maximize sales results and turns.
• Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
• Implement advertising drops
• Assist buyers and store employees to help drive retail sales and turns with EJD products.
• Ensure orders are accurate, complete, and transition from receiving area to floor selling space in a timely manner. Document any miss picks and shipping issues.
• Diagnose, research, and answer questions regarding ordering and product trends.
• Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
• Document customer input regarding shipper performance and attitude, product performance, item scanning issues, reset order logistics, etc.
• Verify all items needed for POG are represented and properly located. Order any missing SKUs.
• Correct inventory information as needed.
• Ensure customer pricing labels are present and in proper placement.
• Identify deleted items and implement rollover or replacement SKU.
• Check graphics and POP material as applicable.
• Recommend needed changes in the product presentation level.
• Follow up on any special requests made and communicate results to Strategic Account Manager.
• Assist stores with credits and claims.
• Attend new store openings and special store events.
• Execute price shops as required.

• Minimum 3 years of retail or customer service experience or bachelor’s degree with minimum 1 years of retail experience
• Excellent interpersonal and written/verbal communications skills with customers and colleagues
• Detail-oriented and extremely organized self-starter able to thrive is a fast-paced entrepreneurial environment.
• Proven ability to manage multiple tasks, solve problems and meet deadlines.
• Ability to work autonomously and accomplish objectives in active store environment.
• Ability to climb a ladder, carry 35lbs and put away stock away.
• Up to 80% travel including overnights
• Air travel required for this position
• Must reside in Maine and have a valid driver’s license, preferably in the Portland area

$54000 -$65000

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Emery Jensen is different. These things are important to us. They represent our commitment to the company, our employees, and our customers.

In addition to providing our employees a great culture, Ace / Emery Jensen also offers competitive benefits
* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 3 years resulted in incentives being paid out above 106.6% of your target opportunity!)

• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year and annual discretionary contribution (once eligibility requirements have been met). Over the past 3 years, company contributions (matching &…