Retail Sales Specialist

Overview

Emery Jensen Distribution is a wholly owned subsidiary of Ace Hardware Corporation that distributes hardware and home improvement products to independent Pro Lumber, Paint, Hardware, and E-retailer customer segments. This field-based Retail Sales Specialist role focuses on driving sales through effective merchandising, stocking, retail pricing, store conversion programs, and communicating all planogram (POG) changes related to retail execution with the Sales Director, Strategic Account Manager, and customers.

The position services Hammond Lumber.

• Effective merchandising of planograms that increase inventory turns and sales results.
• Maintain exemplary relations with store personnel and management to drive Emery Jensen’s value proposition.
• Walk the floor, inspect Emery Jensen sets, merchandise and stock product as necessary.
• Execute and maintain store-level resets in accordance with store/TM/Sales Director expectations to maximize sales results and turns.
• Create space on planograms (POGs) and place new products in existing sets that drive incremental sales per square foot.
• Implement advertising drops.
• Assist buyers and store employees to drive retail sales and turns with EJD products.
• Ensure orders are accurate and transition from receiving area to floor selling space in a timely manner; document miss picks and shipping issues.
• Diagnose, research, and answer questions regarding ordering and product trends.
• Provide customer feedback related to Emery Jensen’s packing and shipping performance from the RSC through delivery.
• Document customer input regarding shipper performance, product performance, item scanning issues, and reset order logistics.
• Verify all items needed for POG are represented and properly located; order any missing SKUs.
• Correct inventory information as needed.
• Ensure customer pricing labels are present and properly placed.
• Identify deleted items and implement rollover or replacement SKUs.
• Check graphics and POP material as applicable.
• Recommend changes in product presentation level and follow up on special requests with the Strategic Account Manager.
• Assist stores with credits and claims and attend new store openings and special store events.
• Execute price shops as required.

• Minimum 3 years of retail or customer service experience or a bachelor’s degree with at least 1 year of retail experience.
• Excellent interpersonal and written/verbal communication skills with customers and colleagues.
• Detail-oriented and highly organized self-starter who thrives in a fast-paced entrepreneurial environment.
• Proven ability to manage multiple tasks, solve problems, and meet deadlines.
• Ability to work autonomously and accomplish objectives in an active store environment.
• Ability to climb a ladder, carry 35 lbs, and stock shelves as needed.
• Up to 80% travel, including overnights; air travel required.
• Must reside in Maine and have a valid driver’s license, preferably in the Portland area.

$54,000 – $65,000

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). We offer competitive benefits that address life’s necessities and perks, with many expanding year over year, including:

• Incentive opportunities based on role/grade level.
• Generous 401(k) plan with a fully vested match in the first year and annual discretionary contribution; company contributions have averaged 7.3% of total eligible compensation for eligible employees.
• Comprehensive health coverage (medical, dental, vision, disability) and life insurance for employees and dependents.
• 21 days of vacation (prorated in the first year) and up to 6 paid holidays depending on hire month.
• Opportunity to participate in Ace Cares Week and supporting programs for community organizations.
• Development and tuition assistance programs and performance management that goes beyond the typical annual review.
• Employee discounts on Ace merchandise and other benefits.
• Additional benefits such as EAP, adoption support, and identity protection.
• Benefits are provided in accordance with applicable plans and policies.

Equal Opportunity Employer
Emery Jensen Distribution is committed to a policy of promoting equal employment opportunities and values diversity. The company prohibits discrimination based on race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation, or any other action covered by federal or state/local laws.

Disclaimer
The pay range for this position starts as listed in the job posting but could be higher based on education and experience. Compensation decisions are based on the facts and circumstances of each opening, including requirements and market conditions.

Equal Opportunity Notices This description is not all-inclusive and Emery Jensen Distribution reserves the right to modify duties as necessary.