Rec Dispensary Associate

East Coast Cannabis is seeking an approachable, detail-oriented teammate who enjoys connecting with people and learning about cannabis. If you thrive in a fast-paced environment and take pride in great service, we’d love to meet you.

• Welcome customers and provide attentive, professional service throughout their visit.
• Guide product selection by listening to customer preferences, answering questions, and sharing accurate, compliant product information.
• Support store sales goals through thoughtful recommendations and customer engagement.
• Respond to phone inquiries and help resolve customer concerns, involving Retail Leadership when needed.

• Develop and maintain a strong working knowledge of ECC’s products, strains, formats, and features.
• Communicate product information clearly and help customers understand available options.
• Participate in ongoing product education and stay informed about new offerings.
• Follow ECC standards for responsible, compliant customer education.

• Verify customer eligibility in accordance with applicable state requirements and ECC procedures.
• Accurately build orders, process payments, and navigate the point-of-sale system.
• Handle cash and complete transactions with care and attention to detail.
• Follow all security protocols and compliance procedures, bringing questions or concerns to Retail Leadership.

• Support inventory counts, restocking, merchandising, and organized product storage.
• Assist with menu updates, product displays, and in-store educational materials.
• Maintain a clean, organized, and welcoming dispensary through daily cleaning and upkeep.
• Work closely with teammates and Retail Leadership to keep customer flow and daily operations running smoothly.

• High school diploma or equivalent required.
• At least one year of customer service experience in a retail or hospitality environment.
• Must be at least 21 years old.
• Personal familiarity with cannabis and a strong interest in continuing to learn.
• Strong computer skills and comfort learning retail systems.
• Intermediate math skills and the ability to handle cash and transactions accurately.

• Friendly, professional communication and strong interpersonal skills.
• A customer-focused approach and the ability to connect with people of varying cannabis knowledge and experience.
• Strong attention to detail, especially when verifying eligibility, processing transactions, and handling inventory.
• Ability to multitask and stay organized in a busy environment.
• A calm, courteous approach to solving problems and addressing concerns.
• A dependable, team-oriented mindset and comfort working closely with others.

• Ability to stand for extended periods.
• Ability to lift up to 50 pounds.

• Pay: $18 per hour
• $600 sign-on bonus after 90 days, plus enjoy one of the most generous employee discount programs in the state.
• Dispensary hours: 8:00 AM–9:00 PM, seven days a week
• Availability:
  Flexible availability for days, evenings, weekends, and holidays required
• Weekend availability is essential.