Scheduling Administrator

Job Description

Planned scheduling, strong administration skills, use of CRM systems and strong relationship building skills

Your new company

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
My client is recruiting for a skilled and proactive scheduling administrator to join their team in Watford. This is an exciting opportunity to work for a large global organisation.
Your new role

• Schedule planned preventative maintenance
• Booking in engineers throughout the day
• Processing quotes and PPM related works
• Processing RAMS/ Permits
• Tracking and updating trackers
• Monitoring Engineer attendance for SLA'S
• Ensure compliance with health and safety standards and company procedures.
• Maintain accurate service records and documentation.
• Ensure customer complaints are escalated
• Provide exceptional customer service and represent the company professionally

• Ability to work on your own without supervision
• Organisational Skill
• Good numeracy skills
• Commercial Awareness
• Flexible, Dynamic, Adaptable with a can-do attitude
• Knowledge of CRM Systems
• Ability to work to deadlines. This may require working later than the given working hours to ensure that customer requirements are completed. xekaoyc
• Experience in administrative work and enthusiasm for customer service
• Organisational skills
• A sharp eye for detail
• Knowledge of CRM systems, particularly Excel and Word
  What you'll get in return
  20 days holiday plus bank holidays
  
  Parking on-site Annual bonus
  
  Monthly bonus incentives
  
  Quarterly outings
  What you need to do now
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4755717