BTL & Commercial Administrator​/Processor

BTL & Commercial Administrator/Processor

Aria Finance is looking for a motivated and detail-oriented individual to join our team. You will be responsible for supporting the BTL & Commercial department and advisors, covering all key mortgage processing, underwriting, and administration tasks to help achieve our required business levels and successful completions.

• Ensure SLA’s are maintained and exceeded.
• Assisting team members to manage their caseloads in busy times and in times of absence.
• Maintain full records on systems, including clear and concise notes.
• General mortgage processing and administration duties including:
  • OMS data entry and taking registering new business enquiries
  • Credit reporting and land registry searches
  • Compiling and producing indicative terms to send to clients and brokers
  • DIP/AIP submissions to lenders
  • Customer fact finding for application forms
  • Registering and marking on daily post
  • Instructing valuations and chasing inspection dates and reports
  • Chasing solicitors and lenders for daily/weekly updates
• Adherence to procedure manuals and policies.
• Adhere to SLA’s in order to provide the best service to the customer.
• Harness the power of technology to streamline processes.
• Assist the team in order to achieve the highest service standards, deliver solutions to customers and help the business achieve its goals and objectives.

• Self sufficient.
• Good communication skills essential for dealing with brokers, borrowers and lenders.
• Excellent telephone manner.
• Proactive.
• Organised.
• Problem solver.
• Approachable.

• CeMap qualified preferential but not compulsory.
• Experience of Residential BTL / Commercial broking & packaging desirable.

• Proactive and able to identify and highlight areas of improvement.
• Good communication skills.
• Flexible.
• Team Player.
• Approachable and self-motivated.