Business Support Administrator

Overview

The Admissions and Administration teams provide front‑line customer service to a wide range of audiences including students, parents/carers, employers, tutors and other key stakeholders.

The successful candidate will work closely with the Admissions and Administration Coordinator to deliver a timely and outstanding service to customers and service users across the organisation. They will perform a range of administrative tasks that shift across the academic year and engage in multiple projects and tasks.

Responsibilities include:

• Exceptional customer service
• Administrative, clerical and secretarial duties
• Managing large volumes of data with rigorous attention to detail
• Responding quickly to shifting priorities

To succeed in this post you need demonstrable experience and skills in customer service, administrative work and multitasking. Excellent IT skills and a strong level of attention to detail are essential. Experience with Pro Solution and the Pro Suite is desirable but training will be provided.

This is a full‑time post, 37 hours a week during weekdays, with occasional support required for open days and evening events throughout the year. The post is based at Watford campus with occasional requirement at Hemel campus.

Benefits include a free on‑site gym at Watford, cycle‑to‑work scheme, free on‑site parking, pension, generous holiday scheme, time off at Christmas and early finishes on Fridays.

WHC Group is positive about disabled people. If you need help applying for a role please contact us.