Program Manager

Job Title

Project Manager – Buyer Vendor Experience (BVX)/Programme Manager

Watford

6 months with possibility for extension

3-4 days in a month. The role involves significant interaction with teams in India and the USA. Occasional travel to Watford would be beneficial.

The Project Manager is responsible for leading the end-to-end delivery of the Buyer Vendor Experience (BVX) programme, a strategic initiative focused on transforming how product data, product imagery, reporting and vendor interactions are managed globally. The role drives planning, governance, delivery coordination and change management across multiple business and technology work streams, ensuring measurable value to Buyers, Merchandise Associates, Vendors and enterprise partners.

The Project Manager partners closely with Product Management, Solution Delivery, Architecture, Engineering, Buying Operations and executive stakeholders to deliver scalable, global solutions aligned to the One client strategy.

• Lead planning and execution of the BVX roadmap across Product Data, Product Photos, Vendor Portal and Reporting work streams.
• Establish and maintain project governance, delivery plans, milestones, risks, dependencies and reporting.
• Drive alignment across business and technology teams to ensure successful delivery of project objectives.
• Coordinate activities across multiple agile teams and work streams.

• Build strong relationships with buying leadership, product management, technology teams and business stakeholders.
• In partnership with product management, facilitate project steering committees, leadership updates and decision-making forums.
• Manage expectations and provide clear communication on progress, risks and key decisions.

• Ensure project deliverables are delivered on schedule and aligned to agreed business outcomes.
• Monitor project health, budget, risks and dependencies.
• Drive issue resolution and escalation management as required.
• Support prioritisation of features and capabilities based on business value.

• Develop project governance frameworks, roles and responsibilities.
• Drive adoption and change management activities across divisions and geographies.
• Support communications, training and rollout planning.
• Ensure business readiness for pilot, MVP and enterprise deployment.

• Work closely with product managers, product owners, architects and engineering leaders.
• Coordinate with compliance, finance, merchandising, logistics and vendor management teams.
• Ensure project decisions support both global consistency and divisional nuances.

• Proven experience managing medium-scale business and technology projects.
• Strong project governance and delivery management experience.
• Ability to manage multiple work streams simultaneously.
• Experience working with Agile and hybrid delivery methodologies.
• Strong risk, dependency and issue management expertise.
• Experience leading cross-functional teams without direct authority.

• Experience with in retail, merchandising, supply chain or product data domains.
• Knowledge of product information management, digital asset or vendor-facing platforms.
• Experience supporting global rollouts and organizational change initiatives.
• Familiarity with Microsoft ecosystem tools and modern product delivery practices.

• Delivery of BVX roadmap commitments.
• Business adoption and utilisation of BVX capabilities.
• Stakeholder satisfaction and engagement.
• Realisation of project benefits across product data, imagery and vendor collaboration.
• Effective governance, risk management and executive reporting.