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Hybrid Client & Renewal Manager; SaaS

Job in Watford, Hertfordshire, WD1, England, UK
Listing for: Institute of Grocery Distribution
Full Time position
Listed on 2026-10-11
Job specializations:
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 42000 - 65000 GBP Yearly GBP 42000.00 65000.00 YEAR
Job Description & How to Apply Below

IGD is seeking a Customer Manager to manage commercial relationships with valued clients, driving engagement and retention of contracted revenue while upselling IGD products and services. This role focuses on the Retail portfolio as a key growth area with opportunities to lead strategic client discussions and represent IGD at industry events.

You will build strong internal stakeholder relationships, act as the first point of contact for client opportunities and challenges, and contribute to

We are currently recruiting a Hybrid Client Growth & Renewal Manager (SaaS) for our team in Watford, England, United Kingdom.

We appreciate your interest in this position.

Join Institute of Grocery Distribution and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Hybrid Client Growth & Renewal Manager (SaaS) role at Institute of Grocery Distribution, based in Watford, England, United Kingdom.

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