Contract Manager; Asset

Location: On site / Watford, UK
job type: Permanent / Full-time
Sector and subsector: Housing | Housing Association
Annual Salary range:from £ 40,000.00 to £ 45,000.00

Chime Housing

Salary: £40,000 - £45,000 – 37 hours per week

We are looking for an experienced and customer-focused Contract Manager (Asset) to join our Investment & Sustainability team. This is an exciting opportunity to play a key role in delivering planned investment programmes, capital works, and compliance-related projects that improve the quality, safety and sustainability of our homes.

As Contract Manager, you will oversee the delivery of major investment and maintenance contracts from inception through to completion, ensuring works are delivered safely, on time, within budget and to the highest quality standards. You will work closely with contractors, consultants, residents and colleagues to achieve excellent customer outcomes, value for money and regulatory compliance, while also undertaking surveying, inspection and quality assurance activities to support effective asset management.

At Chime Housing, we're committed to providing safe, sustainable and high-quality homes for our customers. We're looking for a skilled Contract Manager (Asset) to help deliver ambitious investment programmes that protect and enhance our housing stock, improve customer satisfaction and support our long-term asset management strategy. This is a varied and rewarding role combining contract management, project delivery, surveying and stakeholder engagement.

To manage the delivery of planned investment, capital works and compliance-related contracts, ensuring programmes are delivered safely, on time, within budget and to agreed quality standards. The role is responsible for contractor performance, contract compliance and programme delivery while supporting effective investment planning through surveying and assurance activities.

Key Accountabilities:

• Manage and oversee planned investment programmes, cyclical maintenance, major works, capital projects and compliance-related contracts across the housing portfolio.
• Deliver capital works and investment projects from procurement and mobilisation through to completion, ensuring programmes are delivered on time, within budget and to agreed quality standards.
• Lead contractor performance management, monitoring compliance with contractual obligations, service standards and agreed KPIs, taking corrective action where required.
• Undertake validation surveys, stock condition surveys, pre-inspections, post-inspections and quality assurance inspections to ensure works are delivered to specification and provide value for money.
• Manage project finances, including budgets, valuations, variations, final accounts and financial reporting, ensuring effective cost control and budget management.
• Ensure full compliance with health and safety legislation, building regulations, building safety requirements, organisational policies and all relevant statutory obligations.
• Produce performance reports, project updates and management information to support decision-making and provide assurance to senior management.
• Work collaboratively with residents, leaseholders, contractors, consultants and internal stakeholders to deliver high-quality services and positive customer outcomes.
• Lead and support resident engagement and consultation activities, including statutory leaseholder consultation processes where required.
• Contribute to the delivery of strategic asset management objectives, investment priorities and long-term property sustainability plans.
• Monitor project risks, quality standards and programme performance, implementing improvements to drive service excellence and continuous…