Complaint Resolution Specialist - Customer Support

A leading lottery operator in the UK is seeking a Customer Support Agent to provide first line support to players and retailers. Responsibilities include investigating complaints, compiling correspondence, and ensuring compliance with company standards. The position requires proven experience in customer service, exceptional written communication skills, and the ability to work in a team environment.

This role offers benefits like a bonus scheme, enhanced leave, and wellness support, emphasizing wellbeing and inclusivity.
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