German speaking Account Coordinator

A well-established and award winning company with international operations.

Responsibilities

German speaking Account Coordinator
Location:
Watford
Hybrid working Available
Salary: up to £30,000 Per Annum plus benefits

Main duties:
To be the point of contact for customers and maintain successful client relations.

The Role:
– To maintain long-lasting successful relations with customers to increase customer retention
– To address customer concerns and find solutions to increase satisfaction
– To work with internal departments and act as a liaison for the customer
– To make customer aware of product portfolio and identify opportunities for additional sales
– To monitor customer spending pattern and provide recommendations accordingly

Candidate's Profile

– Fluent in German (written and spoken) – Essential
– Previous experience in customer service and/or account management – Essential
– Proactive, confident and dynamic personality
– Patient and adaptable with excellent organisation
– Excellent communication skills and a team player
– IT literate