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Major Incident Client Relationship Manager
Job in
Watford, Hertfordshire, NN6, England, UK
Listed on 2026-05-23
Listing for:
Marks Consulting Partners Limited
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
Marks Consulting Partners are currently looking for a Major Incident Client Relationship Manager to work with one of our Emergency Accommodation client in Watford.
Requirements- Attend incidents when required
- Work professionally with clients and affected individuals
- Remain calm and empathetic in sensitive situations
- Gather feedback from clients to improve services
- Monitor trends and provide insight to the wider business
- Report on pipeline activity and client engagement
- Strong communication and interpersonal skills
- Good judgement and problem-solving ability
- Experience in a client-facing or stakeholder role
- Commercial awareness (or willingness to learn)
- Ability to stay calm and organised under pressure
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