Funeral Arranger

Watford, Hertfordshire, East Anglia, United Kingdom

Funeral Arranger – Part time, 18.75 hours per week in Watford, WD24 4FT
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Hourly pay: £13.47 plus benefits. Duties include funeral preparation, transport, and personal care of the deceased, ensuring a professional and respectful environment.

• Build and maintain positive relationships with clients and the community.
• Support clients in person and over the phone, arranging visits and answering queries.
• Keep the funeral home clean, safe, and welcoming; report and record maintenance issues.
• Use digital systems (computers, tablets, smartphones) to manage client documentation, arrangements, and invoicing.
• Assist with manual handling of coffins and preparation of the deceased for viewing.
• Update client management applications with accurate, timely information.

• Good communication skills, both written and verbal.
• Basic numerical and cash‑handling ability; accurate data entry.
• Attention to detail and adherence to regulatory policies.
• IT proficiency with computers, tablets, and smartphones.
• Empathy, discretion, and a passion for service.
• Physical capability to lift and move coffins with proper training and equipment.

• 30% off Co‑op branded products and 10% off other brands in our food stores.
• 23 days holidays (pro‑rata, rising with service).
• Pension with up to 10% employer contributions.
• Employee Assistance Programme, confidential advice 24/7.
• Virtual GP and free eye tests.
• Career development opportunities, including apprenticeships.
• Access to the Stream money‑management app.

We welcome applications from everyone and support candidates with disabilities, including interview adjustments. For more about our recruitment process and inclusion commitments, please visit the Co‑op website.

We reserve the right to remove a vacancy before the scheduled closing date.